By Henri Uche
As technology continues to reshape banking operations, particularly reducing the influx of customers into the banking lobby, Bankingly is poised to offer digital (banking) solutions to customers of over 900 micro-finance banks (MFB) in Nigeria using its mobile application.
Speaking at the launch yesterday in Lagos, Business Development Manager Ken Okolo revealed that millions of MFB customers are being excluded from the benefits of technology and digitalization hence the need to support all world with its digital channel solutions.
He argued that Bankingly partners with Microsoft to ensure the digital security of end-user data, although customer bank details remain with their respective banks. “We want to reduce the queue in the banking hall and the mode of operation by analogy. Customers are ready to switch because they don’t want unnecessary delays and visits to their banks, should their banks accept this digital solution.
“We employed ethical hackers to try to break into our solution, but they couldn’t because we use a sophisticated, world-class channel protocol provided by Microsoft to protect customer data. We want to provide financial inclusion for all as we work with the Central Banking System and the Autonomous Central Banking System,”
He added that the company is open to partnering with people and groups that have the means to provide technical and technological solutions to the target market. “Currently we serve three MFBs in Nigeria, and we operate in 15 countries and by March we will be taking over 20 more countries, we hope that in the next 10 years all banking customers will be using the app Mobile Bankingly,” he added. .
He added that with the app which can be downloaded through any smartphone or gadget, not only would it save time, energy and eliminate stress, but it would also make banking more practical for customers with a simple smartphone.
For his part, National Association of Microfinance Banks (NAMB) Monitoring and Evaluation Manager Eddy Orok said that MFBs are willing to adopt the solution provided by Bankingly. “We’ll embrace it because the future of banking is digital. You know, people don’t want traditional banking, they need banking that’s faster, convenient and flexible, so that’s a way forward. “, he underlined.