Entergy Offers $150 Invoice Credit to Eligible Customers | recent news

With utility bills skyrocketing amid high temperatures and record gas prices in recent months, Entergy Louisiana is offering low-income customers a one-time $150 bill credit, the company announced on Thursday.

Through a partnership with Louisiana United Ways, Entergy Louisiana offers bill payment assistance on a first-come, first-served basis to eligible residential customers statewide.

This support will include the company’s service territory in North, Central, Southeast, and Southwest Louisiana. Entergy Louisiana provides electrical service to more than one million customers in 58 parishes.

The application process is set to launch on August 17.

“We know these are tough times for our communities,” Phillip May, president and CEO of Entergy Louisiana, said in a statement. “We want to make sure that we are doing everything we can to ease the burden that our customers may face when they receive their invoices.”

Electricity bills hit all-time highs this summer due to a variety of factors, including rising natural gas prices, restoration costs after several natural disasters, and record usage amid sweltering temperatures.

In a press release published on August 1Entergy officials said Louisiana customers set a new peak electricity consumption record of more than 9,900 megawatts on June 24, surpassing the previous mark of 9,840 in July 2015.

Entergy said it has taken several steps to help customers combat higher bills, including crediting convenience fees and late fees. The company also plans to invest $425,000 in its The Power to Care program for low-income seniors and disabled customers in Louisiana.

The next $150 credit is part of $10 million in shareholder donations previously announced by Entergy Corporation. Approximately $4.4 million is allocated to United Ways for Entergy customers in Louisiana.

Eligible Entergy Louisiana electric customers will be able to claim the $150 credit through their local United Way. To be eligible, customers must be Entergy electric customers and have a total household income no more than 250% of the federal poverty level, which equates to $69,000 for a family of four.

Clients applying for the $150 Assistance Plan through United Way must have the necessary documents on hand in order to proceed:

— Photo ID (driver’s license or state-issued ID, passport)

— One of the following income options for each employee age 18 or older: first page of 2021 tax return(s); 2021 W2(s); Last payslip(s); Social Security Administration Form(s) 1099 or 1042S.

Additional details about billing assistance through Louisiana United Ways, including a list of United Way partners and instructions on how to apply, will be available Aug. 15, officials said.

For more information on applications, please visit entergy-louisiana.com/bill-help/.